Terms & Conditions

When you purchase something from Simply Get Online, you are bound by these terms and conditions as well as our privacy policy. So please read them carefully.

Website Setup Packages

Your website can be about whatever you like within reason, but we reserve the right to refuse to develop a website for you if we deem it inappropriate or against our values. This will be done on a case by case basis but some examples would be websites promoting illegal activity, pornography, etc. If we refuse to develop your website for you, you will be given a full refund automatically.

WordPress is a simple to use system to publish websites online. You can customise what they look like, add as many pages and articles as you like, share images, audio and video and much more. You can even use it to start an online store, but you’ll need our Online Store Setup option for that. When you purchase a website setup package, a WordPress installation will be setup for you on our own systems. Simply Get Online does not offer web design services. We’re here to help you get your website online using existing, freely available WordPress themes which we can then customise to your needs. If you wish to have a fully customised, unique, custom-made website then this service is not for you.

Your website will be hosted free of charge for one year from its completion date. This is the date which Simply Get Online hands the website over to you, not the day we start work, to ensure you get the best value for money. After a year we’d love you to renew your hosting for £25. But if you’d prefer to move to a third-party, ask them about migrations and we’ll support you in your move. You are free to transfer your website to another host any time before this as well and we’ll support you with this, but no refund will be given and the move will be at your own expense.

You’ll need a domain name (like “mywebsite.com”) so that people can find you. You get one included with our standard setup. We will only register .co.uk, .com, .uk, .me.uk, .org, .org.uk, .info or .net domain names. We can transfer ownership of these domain names to you at any time, but if your new Internet service provider charges for this we will not reimburse the charge. If you’d prefer, you can use a domain name you already own or purchase it elsewhere and point it to our systems – we’ll show you how.

When you setup a website using our services we will have access to the backend of your website. This is so that we can work on it, add content, install updates, and so on. This means we will be able to see the content you have on your website, including data for customers and orders if you have an online store. No part of your website will be edited or removed without your prior consent.

It is also important to note that although we can setup and delete email accounts for you, we cannot read the emails sent or received using them.